General Information

Tenants General Information 

General Information

Here is some information the bridges the gap between property managers and tenants. If you have any more questions please to not hesitate to reach out.

Rent needs to be in advance at all time.

Rent is always calculated at the start of the week so please make sure rent is always paid at the start of the week. Failure to comply with this RTA ruling classifies your rent to be in arrears and reflects on your ledger and hence effects your future tenancy applications.

Notice to vacate ( Periodic agreements only)

Fourteen (14) days written notice prior to vacating is required in the form of a Notice of Intention to Leave. This only applies should the notice be received on or before the end date of the agreement.

You will receive written confirmation and a final inspection guide to maximize bond refund. 

RENT TO VACATE DATE:

is payable up until the day all keys and remotes are delivered to our office.

TERMINATING A FIXED TENANCY:

Management will assist tenants who find it necessary to break the agreement prior to the end date of the fixed term.

You will receive written confirmation and a final inspection guide to vacate the property.

Be aware there are charges involved in terminating the tenancy early that must be paid prior to advertising the property for rent.

CONTENTS INSURANCE:

It is your responsibility to ensure your belongings and we recommend that you have contents insurance. Please take precautions to secure your property by locking doors, windows, gates, and vehicles always.

VEHICLE PARKING:

Please ensure you and your visitors park in your driveway or on the roadway. No persons are to park on the lawns at any time.

GARAGE DOOR SAFETY:

Residents are advised to always supervise children around garage doors to ensure the safety of the child. Children should not be allowed to hold or use garage door remotes.

SMOKING:

Tenants must not smoke in properties.

PICTURE HOOKS:

These are to be installed only at the landlord’s discretion. We do not advise you risk the use of blue-tack, cello tape, or other adhesives.

WINDOWSILLS:

Please take care placing items on sills as you are responsible for any resultant damage.

GARDENS/LAWNS:

You are responsible for keeping the garden beds weed free and maintaining the lawn as provided at the start of your tenancy.

LEAKING VEHICLES/OIL ON DRIVEWAYS AND GARAGES:

You are to immediately remove oil spills etc. as they are increasingly difficult to remove if left. A minimum charge of $75 is payable to a contractor to clean the affected area in the absence of your successful remedial action.

PEST CONTROL:

Residents are responsible for prevention and treatment of pests within their property.

Any signs of pest should be addressed immediately with professional pest control treatments completed. You must advise us if you notice any significant pest problems to enable us to assist in the resolution of the problem. Please advise us if you notice any signs of termites such as mud buildups or mud tracks around the property – it is extremely important not to disturb or interfere with these.

Please also advise of any damp areas, leaking taps, pooling water etc.

CARPET CLEANING:

You are responsible for your carpet. Please remove all staining substances immediately to reduce costly repair. Our preferred professional carpet cleaner of choice is Stain and carpet removals- Call Steve on 0412761477.